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Research Scientist, Data Operations

Survey Research

San Mateo

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. 

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

Survey Science

Do the words "survey science" make you giddy? Are you chomping at the bit to help millions of people write and execute great surveys? Did you notice the double-barreled question we just asked? When it comes to writing the best questionnaires and helping our users optimize how they run and analyze surveys, we put our money where our mouth is! If you’re hip to methodologically, sound survey practices, and analysis, we want to meet you.

The Role

We are looking for a Research Scientist to join the SurveyMonkey Intelligence team. As a key member of the intelligence staff on Data Operations, you develop and maintain analytical tools and data pipelines to efficiently deliver analysis to both internal and external clients. You will join a team focused on generating data insights and stories through methodologically rigorous research. 


  • Building and maintaining data processing systems and pipelines
  • Support internal and external clients in their data collection and analysis projects
  • Contribute to the existing R and Python codebase
  • Find scalable solutions to increase the number of concurrent projects running


  • 2+ years proficiency in R for data management and analysis
  • Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Social Science (quantitative emphasis) related field or equivalent experience, Masters preferred
  • Programming ability in Python, Perl, or another scripting language
  • Experience with automation through APIs
  • Familiarity with cloud-based Unix/Linux working environment

Desired Skills

  • Tableau data preparation and visualization
  • Knowledge of database design and queries
  • Understanding of survey sampling and survey research best practices
  • Team-first mentality and flexibility in fast-moving projects
  • Independent problem solver
  • Strong communication and interpersonal skills
  • Passionate about research and data
  • Attention to detail and commitment to data quality

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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