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* 1. Which of the following types of insurance do you currently have? (Check all that apply)

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* 2. Which type of insurance is most important to you?

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* 3. How much did you spend, in U.S. dollars, last month on automobile insurance?

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* 4. Which sources of information do you use when choosing an insurance agent? (Check all that apply)

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* 5. Which source of information do you find most helpful when choosing an insurance agent?

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* 6. Are you satisfied or dissatisfied with your automobile insurance agent?

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* 7. How likely are you to continue using our business in the future?

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* 8. How likely is it that you would recommend your automobile insurance agent to a friend or colleague?

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