* 1. Which sources of information do you use when choosing a real estate agent? (Check all that apply)

* 2. Which source of information do you find most helpful when choosing a real estate agent?

* 3. Are you satisfied or dissatisfied with your real estate agent?

* 4. How likely is it that you would recommend your real estate agent to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

T