How long have you been a customer of ours?

Less than a month

1-12 months

1-3 years

Over 3 years

Never used

What product/service were you using before you switched to ours? Select all that apply.

Competitor A

Competitor B

Competitor C

Didn’t switch

What problem were you trying to solve with our product?

What made our product or service stand out from other options? Select all that apply.

Price

Ease of use

Quality of service

Features & Capabilities

Other Specify

What have you been able to achieve using our product/service? How has our product/service made your life easier?

What has surprised you about our product/service?

Would you recommend our product/service to a colleague?

Yes

No