According to a TechValidate study, 94% of SurveyMonkey customers agree that survey data helps them make better business decisions that drive growth.*
And because high impacts are rarely made by a single individual operating on an island, it’s important to create the right mix of people and roles for your survey team.
When you have an optimal mix of individuals with specific expertise, you’ll create and design surveys that generate honest feedback for your analysts and stakeholders to get actionable information.
With a SurveyMonkey team plan members can work on their own surveys and manage all aspects of the survey themselves—including creation, design, and analysis. New members can be added to the team to perform specific tasks, such as data analysis.
Let’s dive in to see what your SurveyMonkey survey creation and analytics team structure could look like.
The team Admin is in the driver’s seat. This function works best for someone in a leadership role in your organization with decision-making responsibilities. Admins can access the same features as Full Users, including the ability to create, send, and analyze surveys. But they also have the following team responsibilities:
This role is suited for project participants who need to be empowered to create surveys and gather feedback data for analysis but not to manage the team. Full Users are enabled to do the following:
A team Contributor is solely responsible for analyzing surveys for actionable insights. Choose contributors, such as stakeholders or decision makers who need access to survey data so they can dive into the results themselves. Contributors can do the following:
With Contributors focused solely on analysis, organizations can expand their teams in the most cost effective way.
You’re the owner of a business with 70 employees. You want to oversee the survey process as well as manage billing and assign members to the survey team. The HR manager wants to regularly survey employees to get a pulse on the employee experience, and the marketing manager wants to keep on top of customer satisfaction.
You’ve just hired a data analyst and you’re excited to have this person access both survey types to examine correlations between employee happiness and customer experience.
In the next few months, you plan to hire an intern who will drive a customer experience initiative, and you’d like that person to analyze the marketing manager’s surveys.
The perfect solution for you is a team plan with you as the team Admin. Your HR manager and marketing manager round out the 3-member configuration for a team plan (Admin plus 2 Full Users). Once you’ve purchased the team plan, you can add a bundle of 2 Contributor seats for your new data analytics team—your data analyst and your incoming intern.
View all our team plans and choose the plan that works best for you.Learn more
Check out our Help Center for information about managing teams, analyzing results, and more!Learn more
Get pro survey tips and learn from other teams in our blog.Learn more
See how SurveyMonkey Enterprise helps organizations securely collect, share, and collaborate to gain insights that make an impact.